Professional Diploma in Digital Emergency Protocols
This professional diploma prepares you to lead the response to digital emergencies in shipping companies, ports, terminals and logistics firms, from the first alert to full recovery. You will learn to detect and escalate incidents, contain and isolate affected systems, keep critical operations running with manual procedures, communicate with staff, clients and authorities, restore services from trusted backups, preserve digital evidence and improve your protocols through tabletop exercises and technical drills.
Prior knowledge check
These are the skills this program gives you. Tick the ones you already master and we will tell you which part of the syllabus is for you.
You are starting from scratch in this subject. The program is designed precisely for that.
What is the Professional Diploma in Digital Emergency Protocols?
This professional diploma prepares you to design and run the protocols an organization follows when its digital systems fail or are attacked. You will study the difference between incidents, crises, technological disruptions and digital emergencies in maritime, port and logistics organizations; how to identify critical assets and dependencies; how to detect early signs of compromise, set alert thresholds and activate response teams; how to contain ransomware, intrusions and outages by isolating networks, accounts and devices without causing further damage; how to keep essential processes going with paper-based procedures and degraded operations; how to communicate during the crisis and meet notification obligations; and how to recover systems, preserve evidence and analyze root causes.
What sets this professional diploma apart: a complete response cycle, from detection and escalation to containment, continuity, communication, recovery and lessons learned; a practical focus on the operational reality of shipping companies, ports, terminals and logistics firms, where a system outage can stop cargo, access control or communications; specific attention to manual fallback procedures and degraded operation; coordinated crisis communication with management, legal advisers, clients and authorities; tabletop exercises and technical drills to measure and improve response times; and a final project in which you design a full digital emergency plan for a maritime or logistics organization.
Program highlights
- Complete response cycle: detection, escalation, containment, continuity, recovery and improvement.
- Maritime and logistics focus: shipping companies, ports, terminals and logistics firms.
- Containment: isolation of networks, devices and accounts, credential revocation and backup protection.
- Operational continuity: manual procedures, minimum services and degraded operation.
- Crisis communication: internal messages, stakeholders, spokespeople and notification to authorities.
- Final project: a complete digital emergency plan for a maritime or logistics organization.
Syllabus of the Professional Diploma in Digital Emergency Protocols
8 modules. Select a module to see its content.
Foundations of digital emergencies
- 1.1. Concepts of incident, crisis, technological disruption, contingency and digital emergency in maritime, port and logistics organizations
- 1.2. Classification of digital emergencies by origin, scope, criticality, duration and operational impact
- 1.3. Identification of essential assets, critical services, technological dependencies and priority processes
- 1.4. Differences between an IT incident, a technical failure, a deliberate attack, human error and loss of communications
- 1.5. Analysis of scenarios involving data hijacking, loss of systems, sabotage, impersonation and data leaks
- 1.6. Command and coordination structure during a digital emergency
- 1.7. Designing principles of action based on speed, traceability, proportionality, continuity and the protection of people
- 1.8. Types of digital incident: ransomware, intrusions and service outages
Detection, alerting and activation of protocols
- 2.1. Identifying early signs of compromise, degradation, unavailability and anomalous system behavior
- 2.2. Defining alert thresholds and escalation criteria according to technical and operational impact
- 2.3. Setting up internal notification channels for technical staff, management, operations and security officers
- 2.4. Activating response teams and assigning roles immediately during the initial phase
- 2.5. Verifying incidents and ruling out false positives without delaying containment
- 2.6. Chronological logging of decisions, evidence, actions and communications from the very first moment
- 2.7. Preparing activation matrices for emergencies of low, medium, high and extreme criticality
- 2.8. Severity classification and escalation levels
Containment and isolation of affected systems
- 3.1. Immediate, progressive and selective containment strategies according to the nature of the incident
- 3.2. Isolation of compromised equipment, network segments, servers, devices and accounts
- 3.3. Controlled disconnection of services without causing additional damage or unnecessary loss of operations
- 3.4. Revocation of credentials, blocking of access and temporary suspension of privileges
- 3.5. Protection of backups, repositories, logs and systems not yet affected
- 3.6. Coordination between IT staff and operations managers to preserve essential services
- 3.7. Applying checklists to ensure orderly, documented and reversible containment
- 3.8. Network isolation and emergency segmentation
Operational continuity and manual emergency procedures
- 4.1. Identifying the processes that must continue while digital systems are down
- 4.2. Designing manual procedures for access control, operations, communications and activity logging
- 4.3. Prioritizing minimum services according to safety, economic impact and operational dependency
- 4.4. Use of alternative equipment, backup networks, redundant communications and disconnected systems
- 4.5. Managing critical information on secure media during periods of unavailability
- 4.6. Coordinating shifts, responsible persons and checkpoints during degraded operations
- 4.7. Progressive return from manual procedures to recovered digital systems
- 4.8. Paper-based procedures and degraded operation
Crisis communication and stakeholder management
- 5.1. Drafting internal messages for staff, technical leads, management and operational teams
- 5.2. Communication with affected clients, suppliers, authorities, insurers and partners
- 5.3. Managing sensitive information, rumours, leaks and public exposure during a digital crisis
- 5.4. Defining spokespeople, approval chains and the frequency of updates
- 5.5. Adapting messages to severity, audience, level of knowledge and notification obligations
- 5.6. Coordination between corporate communications, legal advisers, security and operations management
- 5.7. Designing a communication plan that protects reputation without concealing relevant risks
- 5.8. Notification to authorities and legal obligations
Technical recovery, analysis and preservation of evidence
- 6.1. Assessing the real scope of the incident before starting to restore systems
- 6.2. Removal of malicious code, persistent access, altered configurations and compromised accounts
- 6.3. Restoration from verified backups and environments considered trustworthy
- 6.4. Validation of integrity, functionality, connectivity and security before reactivating services
- 6.5. Preservation of logs, system images, devices and other digital evidence
- 6.6. Building timelines, root cause analysis and technical reconstruction of the incident
- 6.7. Documentation of corrective actions, vulnerabilities identified and strengthened controls
- 6.8. Forensic analysis and chain of custody
Drills, auditing and continuous improvement of protocols
- 7.1. Designing tabletop exercises, technical simulations and digital crisis scenarios
- 7.2. Evaluating detection, activation, containment, communication and recovery times
- 7.3. Measuring the performance of teams, managers, channels and emergency procedures
- 7.4. Identifying coordination failures, documentation gaps and unforeseen dependencies
- 7.5. Periodic audit of contacts, resources, backups and escalation routes
- 7.6. Updating protocols after technological, organizational or regulatory changes
- 7.7. Implementing a continuous improvement cycle based on drills, real incidents and lessons learned
- 7.8. Tabletop exercises and technical drills
Applied final project in digital emergency protocols
- 8.1. Definition of a fictitious digital emergency in a shipping company, port, terminal or logistics firm
- 8.2. Identification of critical assets, affected processes, dependencies and impact levels
- 8.3. Design of the alert, escalation and activation system and allocation of responsibilities
- 8.4. Preparation of containment, manual continuity, communication and recovery procedures
- 8.5. Development of the plan for preserving evidence, post-incident analysis and safe return to operation
- 8.6. Definition of drills, indicators, review schedule and continuous improvement mechanisms
- 8.7. Presentation of the digital emergency plan
- 8.8. Presentation of the final report with technical, operational, communication and organizational validation of the protocol designed
Duration and format of the Professional Diploma in Digital Emergency Protocols
It is 800 hours. Tell us how many you can study each week and we will tell you when you will really finish.
This is the pace at which most students finish. It fits well with the installment plan.
Academic leadership and faculty
The Navalis teaching team: working professionals who teach and supervise the programs.
Dr. Marina AlcoverAcademic Director and Head of Quality Assurance
Eng. Diego CifuentesSenior Lecturer in Naval Welding and Non-Destructive Testing; Head of QA/QC for Welded Joints
Capt. Javier Abaroa (MCA)Senior Lecturer in Ship Handling, Electronic Navigation (ECDIS/Radar/ARPA) and GMDSS; STCW Compliance and Bridge Resource Management Coordinator
Dr. Pau FerrerSenior Lecturer in Naval Architecture and Simulation; Director of the Hydrodynamics and CFD Laboratory
Dr. Nuria LlobregatSenior Lecturer in Marine Meteorology, SAR and Operational Safety; Navigation Risk Management Coordinator
Eng. Javier BañulsSenior Lecturer in Electrical Engineering, Automation and ETO Engineering; Electronic Integration and Engine Alarms Coordinator
Eng. Sofía MarquinaSenior Lecturer in Materials, Composites and Corrosion Protection; Coordinator of the Advanced Paints and Coatings Line
Eng. Tomás RieraSenior Lecturer in Propulsion, Alternative Energy and Hybrid Systems; Energy Performance and Vibration CoordinatorObjectives of the Professional Diploma in Digital Emergency Protocols
Career opportunities after the Professional Diploma in Digital Emergency Protocols
Questions about the Professional Diploma in Digital Emergency Protocols
Ransomware, intrusions, malware, denial of service, phishing, account compromise, data leaks, system failures and loss of communications, as well as their operational consequences.
Both. It combines technical containment and recovery with coordination, continuity planning and crisis communication, so it suits IT, operations and management profiles.
Because a digital outage in a port, terminal or shipping company can halt cargo handling, access control and communications, so continuity and manual fallback procedures are critical.
Yes. A full module deals with paper-based procedures, minimum services, redundant communications and the safe return to digital systems.
Yes. You learn to design tabletop exercises and technical simulations and to use their results to measure response times and improve protocols.
You design a complete digital emergency plan for a fictitious shipping company, port, terminal or logistics firm, from alerting to recovery and continuous improvement.
Fully online, through a virtual campus available 24/7, with live sessions that are recorded and tutorials with the teaching staff.
The professional diploma comprises 800 hours of study across 8 modules of about 100 hours each and ends with a final project. You can progress at your own pace within the schedule set when you enroll.
Admission process
No waiting for a call back. If your documents are in order, you can enroll in the same session.
- Profile: aimed at cybersecurity and information security managers who need structured breach response protocols, IT and operations staff in shipping companies, ports, terminals and logistics firms, corporate communication and public relations teams responsible for contingency plans, managers who want to protect their organization's operations and reputation, and recent graduates in related fields. A degree in computing, cybersecurity, digital communication or a related field, or professional experience in crisis management, IT security or strategic communication, is recommended; basic knowledge of IT security and digital communication tools is an advantage.
- Language: sufficient command of English to follow the classes and the technical documentation.
- Technical resources: a computer with a camera and microphone, a stable internet connection, up-to-date videoconferencing software and basic familiarity with online collaboration tools.
- Admission: online application, review of your profile and a short interview with the academic team.
- 01ApplicationYour details, background and documents.
- 02Instant reviewWe check that everything is complete and in order.
- 03EnrollmentChoose full payment or instalments and reserve your place.
Admission is provisional until the committee validates the documents provided. If you do not meet the requirements, the full amount is refunded.
Ask us before you enroll
Leave your details and admissions will write to you to answer any questions. If you are already sure, you can apply and pay in the same session.